Our Services
From your San Antonio Business Insurance Company

19:21 Consultants logo displayed on a tablet screen

Process

Offering group medical benefits to a company can be a daunting task with seemingly endless steps. While we cannot take shortcuts to the finish line, we can be as efficient as possible to make the most use of everyone’s time. Every phase of the journey, from the initial discussion, the quoting process, employee education, and service model is meticulously designed for a seamless process. While our focus is speed, we are never going to achieve it at educational level’s expense, quite the contrary. We are going to put more data, more tools, and more resources in the employer’s and employee’s hands than they have probably ever had before. The quickest way to a destination is a straight path, and our goal is to take the journey with you step by step.

Product

With the world of insurance ever growing and morphing, there are, literally, endless options and directions for a company to take to provide a solution to their staff. Our goal is not to overwhelm anyone with these options but to use licensed professionals, asking the proper questions to boil down something that makes sense. Our method is to educate an employer and their staff toward a decision and not “sell” one product. With all these options it provides a lot of room for creativity to partner plans together, and leverage companies to build a truly custom portfolio for every person we meet with. Every company, employer, and employee is different, shouldn’t their benefit options reflect that?

19:21 partner Veronica Kobes working on a tablet

Platform

Technology can be a scary word at times, but can provide incredible support and efficiency other times. We have found that technology has left the world of insurance many years ago and it is rapidly trying to catch up. We use benefit administration platforms to increase overall benefit engagement and data management while reducing workload and headaches on HR managers and executive staff. With better engagement we see better plan utilization, less confusion throughout the year, and families have more access to information than ever before. We want to equip your staff with all the possible resources to make the process as smooth and beneficial as possible

People

Just like people run your company, people run ours too. Although technology is important, nothing replaces speaking to a dedicated human. Our people hold every step of our process, product, and platform together and are responsible for our service model. We believe that an actual person walking an employer through the process gives them a dedicated resource to this big wide world of insurance and can greatly simplify everything from start to finish. We also believe an actual person sitting down and educating a team member results in a better experience, when they walk away feeling confident in their decision and investment into a plan, whether it be business or medical insurance for employees in New Braunfels or San Antonio TX. They will have someone to call six months down the road if any questions come up. All the bells and whistles in the world do not replace someone shaking your hand and looking you in the eye.

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